These general terms and conditions of sale apply automatically to all product sales concluded between:

ARTICLE 1 – PURPOSE

- The company MNP CORPORATE & ASSOCIÉS, a simplified joint-stock company with its registered office located at 59, rue de Ponthieu 75008 Paris France, and whose SIRET number is 850134701 00018.

Hereinafter referred to as "The Seller",

And,

- Natural persons who are non-merchants with the capacity to contract wishing to purchase one or more items marketed on the website accessible from the URL https://www.markdebelleroy.com/.

Hereinafter referred to as "The Customer",

In accordance with the provisions of Article L 113-3 of the Consumer Code, these general terms and conditions of sale are brought to the Customer's attention when placing the order; they are available on the website of MNP CORPORATE & ASSOCIÉS SAS.

MNP CORPORATE & ASSOCIÉS SAS may modify its general terms and conditions of sale at any time, published on its website https://www.markdebelleroy.com/.

The applicable general terms and conditions of sale are those in effect on the website https://www.markdebelleroy.com/ on the day the Customer places the order.

ARTICLE 2 - ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE

Any order placed by the Customer implies their unconditional acceptance of these general terms and conditions of sale.

The Customer is informed and agrees that the Seller may entrust delivery operations to third parties of its choice.

ARTICLE 3 – PRODUCTS

The products sold by MNP CORPORATE & ASSOCIÉS SAS are those listed on the website https://www.markdebelleroy.com/ on the day the Customer consults it.

Each product is described precisely, including the photograph, price, available colors, and main features.

Product photographs may show minor differences between the product and the illustration, depending on the color resolution of the Customer's computer screen.

MNP CORPORATE & ASSOCIÉS SAS commits to delivering products that comply with legal and regulatory safety and health requirements.

ARTICLE 4 – ORDER

The Customer places the order online, on the website accessible from the URL https://www.markdebelleroy.com/.

The Customer must create a customer account in the "my account" section.

Any order placed by the Customer requires full payment at the time the order is placed.

Thus, any order will only be definitively considered after payment acceptance.

No order can be modified once it has the status "in preparation."

MNP CORPORATE & ASSOCIÉS SAS commits to fulfilling orders within the limits of available stock.

If the ordered item is unavailable, the Customer will be informed without delay and will have the option to cancel their order and be refunded within seven days.

In case of unavailability exceeding seven days or in case of permanent stock shortage, MNP CORPORATE & ASSOCIÉS SAS will cancel the order and refund the amounts paid by the Customer.

MNP CORPORATE & ASSOCIÉS SAS reserves the right to cancel or refuse any order from a Customer with whom there is a dispute regarding payment of a previous order.

ARTICLE 5 – PRICES

Prices indicated on product sheets are expressed in Euros and include all taxes.

The applicable value-added tax is the one in effect in mainland France on the day of the order.

MNP CORPORATE & ASSOCIÉS SAS reserves the right to modify its prices at its discretion.

Ordered products are billed at the rates in effect at the time the order is recorded, subject to product availability.

The total price indicated in the order confirmation includes the price of the products, handling fees, and shipping costs.

Orders placed on the website https://www.markdebelleroy.com/ destined outside mainland France may be subject to possible taxes and customs duties.

The Customer is required to inform themselves of any applicable customs duties and possible fees in their situation when placing an order.

These customs duties and any possible fees are the sole responsibility of the Customer.

ARTICLE 6 - EXCHANGE AND RETURN

Thank you for finding all the details related to exchanges and returns on the  "Return Policy" page.

ARTICLE 7 - PURCHASE

When ordering in-store or on our website, please note that we cannot guarantee the immediate availability of the chosen product. Mark De Belleroy commits to informing you of the product's availability within 7 (seven) business days after the order. If available, the product will be delivered to the address you provided during the order, within a maximum of 30 (thirty) days from the order date. For certain specific or customized products, an additional time may be required for their production.

ARTICLE 8 – PAYMENT TERMS

Upon acceptance of the order by the Seller, the Customer agrees to pay the Seller the full amount.

Otherwise, the order will not be processed.

Payment for the order is made,

•    Or by credit card,

•    Either by Paypal,

Transactions made on the website https://www.markdebelleroy.com/ are protected by the universal SSL (Secure Socket Layer) encryption system.

The Customer's banking data is only known by the banking institution and does not pass through the web server of the website https://www.markdebelleroy.com/.

The information concerning your order is subject to automated data processing by MNP CORPORATE & ASSOCIÉS SAS.
This automated data processing aims to combat credit card fraud.

MNP CORPORATE & ASSOCIÉS SAS is the sole recipient of the data related to the order.
Failure to transmit data prevents the transaction from being analyzed.

The occurrence of a non-payment following fraudulent use of a credit card or an irregular declaration results in the registration of the details related to the order in a payment incident file.

ARTICLE 9 – DELIVERY TERMS

The ordered products are sent to the delivery address indicated by the Customer at the time of order, provided that it is within the authorized delivery zones specified in the sales offer.

In case of error or omission by the Customer in providing the delivery address, MNP CORPORATE & ASSOCIÉS SAS cannot be held responsible for the inability to deliver the ordered products.

MNP CORPORATE & ASSOCIÉS SAS commits to deliver the products within a maximum period of seven (7) days from receipt of payment.

In case of delivery delay, not justified by a force majeure event, the Customer will have the right to request the termination of the sales contract and obtain a refund of the amounts paid within fourteen (14) days.

The cases of parcel returns by the carrier are the sole responsibility of the Customer.

We recommend that you check the condition of the packaging at the time of delivery. In case of visible damage, please open your package in the presence of the carrier to check the condition of the product. If, upon delivery, you find that the ordered product is not available, the order will be automatically canceled and you will be fully refunded. This cancellation will not give rise to any compensation and Mark De Belleroy will be released from any delivery obligation.

ARTICLE 10 – RIGHT OF WITHDRAWAL

The Customer has the right to withdraw from this contract without reason within fourteen (14) full days, starting from the date they physically take possession of the goods.

The Customer must notify by email their intention to withdraw from the sale within fourteen full days, at the following address:  contact@mnpcorporate-associes.com.

The customer may use the following withdrawal form or any other unambiguous statement:

"(Please complete and return this form only if you wish to withdraw from the sale).
To the attention of MNP CORPORATE & ASSOCIÉS SAS, 59, rue de Ponthieu 75008 Paris France
I, the undersigned (name, first name, address), hereby notify you of my withdrawal from the contract concerning the sale of the good (specify the designation), ordered on (specify the date) and received on (specify the date)
Signature and date ".

The customer will receive an acknowledgment of receipt of the withdrawal without delay.
To respect this withdrawal period, the Customer must send their communication regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.
In case of withdrawal, the costs resulting from the return shipment of the products will remain the responsibility of the Customer.

Products must be returned to the following address:

MNP CORPORATE & ASSOCIÉS SAS, Customer Service, 59, rue de Ponthieu 75008 Paris France

The consumer's liability is engaged in case of depreciation of goods resulting from handling other than those necessary to establish the nature, characteristics, and proper functioning of these goods, namely when items are returned incomplete, damaged, broken, used, or soiled.

See Mark De Belleroy return policy

 

ARTICLE 11 – WARRANTIES

The Seller commits to delivering a good that conforms to the order placed by the Customer.

In case of non-compliance, the Seller is liable for defects in conformity of the good subject to the contract, under the conditions provided in Article L 211-4 and following of the Consumer Code, as well as hidden defects of the sold item, under the conditions provided in Articles 1641 and following of the Civil Code.

"Article L.211-5 of the Consumer Code:
To comply with the contract, the good must:

1° Be suitable for the usual use expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the seller presented to the buyer;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer, or their representative, notably in advertising or labeling;

2° Or present the characteristics mutually agreed upon by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter."

When a request under this legal warranty of conformity is made by the Client, the request must be sent by email to the following contact address: contact@mnpcorporate-associes.com (please write "legal warranty of conformity" in the email subject) or by postal mail to the following address:

MNP CORPORATE & ASSOCIÉS SAS, Legal warranty of conformity
Customer Service
59, rue de Ponthieu 75008 Paris France

The client is informed that when acting under the legal warranty of conformity, they benefit from:

- a choice between repair or replacement of the item. However, the Seller may not proceed according to the buyer’s choice if this choice results in a manifestly disproportionate cost compared to the other option, considering the value of the item or the severity of the defect. The seller is then required to proceed, unless impossible, according to the option not chosen by the buyer.

The legal warranty applies independently of any commercial warranty that may be granted.

If the client decides to invoke the warranty against hidden defects of the sold item, as defined in article 1641 of the Civil Code, and only in this case, they may choose either to cancel the sale or reduce the price in accordance with article 1644 of the Civil Code.

ARTICLE 12 – STOCK

The Client is informed that for products offered for sale on the website https://www.markdebelleroy.com/, delivery times and prices are only guaranteed while stocks last.

 

ARTICLE 13 – RETENTION OF TITLE

Products are sold under retention of title.

The Seller retains ownership of the products until full payment of the price by the Client.

 

ARTICLE 14 – FORCE MAJEURE

Neither party can be held responsible if prevented or delayed in fulfilling their obligations due to force majeure, resulting from an unforeseeable, irresistible event beyond their control.

Specifically, in case of fire, weather events, natural disasters, or any other accident causing total or partial destruction of the business, a general strike, lack of power or raw materials resulting from a general cause.

In case of force majeure, delivery will be postponed to a later date after the force majeure event has ended, without the Client or the Seller being able to claim any compensation for any damage whatsoever.

If the force majeure event lasts more than four (4) weeks, either party may terminate the contract by registered letter with acknowledgment of receipt, without any fees.

In this case, the Seller will refund the amounts paid by the Customer when placing the order, excluding any other compensation owed by the Seller to the Customer.

ARTICLE 15 – CONTACT AND CUSTOMER SERVICE

To exercise their right of withdrawal, the Customer must send an email to MNP CORPORATE & ASSOCIÉS SAS at the following address:  contact@mnpcorporate-associes.com.

To track the execution of their order, the Customer can log in to the "my account" section on the website https://www.markdebelleroy.com/.

ARTICLE 16 – INFORMATION AND PERSONAL DATA

Under Law No. 78-17 on Information Technology and Liberties of January 6, 1978, the Customer has the right to access, rectify, and object to all their personal data at any time by sending a request by mail to MNP CORPORATE & ASSOCIÉS SAS, 59, rue de Ponthieu 75008 Paris France

Based on the choices made by the Customer when creating or accessing their Customer account, the Customer may receive offers from MNP CORPORATE & ASSOCIÉS SAS, its service providers, and its partners.

The Customer can at any time request to modify their choices either by accessing the "my account" section on the website https://www.markdebelleroy.com/ or by sending a request by email to  contact@mnpcorporate-associes.com.

We are committed to respecting your privacy and protecting your personal data in accordance with current regulations, including the General Data Protection Regulation (GDPR). A detailed privacy policy will be available on our website to ensure the security and confidentiality of your personal information.

Please note that products purchased from our resellers or on our website can only be exchanged for a product of equivalent quality in its original condition. No refunds will be made for items purchased from our partners or directly from Mark De Belleroy. This policy ensures the quality and integrity of our products while providing a satisfactory solution in case an exchange is needed.

ARTICLE 17 – INTELLECTUAL PROPERTY
 

All texts, comments, images, and product photographs reproduced on the website  contact@mnpcorporate-associes.com are the exclusive property of MNP CORPORATE & ASSOCIÉS SAS and are protected by copyright law.

Any reproduction, even automated, of product presentation pages or any other site pages for commercial purposes is prohibited.
Only automatic indexing of site pages resulting from natural referencing in internet search engines is authorized.

"Mark De Belleroy" is a registered trademark in red, accompanied by a red vertical rectangle without any mention, owned by MNP CORPORATE & ASSOCIÉS SAS, and registered with the INPI.

Thus, in accordance with the provisions of the Intellectual Property Code, only the use of texts, comments, and images for private use is authorized.

Any other use constitutes an act of counterfeiting.

MNP CORPORATE & ASSOCIÉS SAS reserves the right to initiate all legal proceedings to protect its rights against anyone acting in violation of these provisions.

ARTICLE 18 – APPLICABLE LAW AND COMPETENT JURISDICTION

These general terms and conditions of sale are governed by French law.

Any dispute between the Seller and the Customer arising from the formation, interpretation, or execution of the sales contract shall, failing an amicable solution, be subject to the territorially competent courts.

ARTICLE 19 - WARRANTY OF MARK DE BELLEROY CAPS

At Mark De Belleroy, we are proud of the exceptional quality of our caps. That is why we offer a limited 5-year warranty on certain essential components of our products:

• The rivet at the top of the cap

• The clasp at the back of the cap

• Main seams (subject to normal use)

Scope of the warranty

This warranty covers manufacturing defects of the components listed above under normal and proper use of the product. It includes:

• Rivet detaching without excessive force.

• Clasp malfunctioning without misuse.

• Seams that come undone due to a manufacturing defect.

Exclusions and warranty limits

This warranty does not cover the following cases:

1. Rivet damaged by improper handling

   • Any excessive or intentional intervention on the rivet.

2. Clasp broken due to misuse

   • Clasps forced or damaged due to mishandling or an accident.

3. Seams damaged by abusive use

   • Seams damaged by excessive tension or abusive use.

4. Natural and environmental wear

   • Normal wear, discoloration, or damage caused by inappropriate environmental conditions.

5. Cosmetic damages

   • Scratches, scuffs, and other cosmetic damages that do not affect the product’s functionality.

Purchases from official partners

This warranty applies only to products purchased directly from our official website www.markdebelleroy.com or from our official reseller partners. Any purchase made outside these channels will not be covered by this warranty. The list of our official partners is available on our website. When making a claim, an original proof of purchase from an authorized distributor will be required.

Customer obligations

For any warranty claim, the product must be returned in its original condition, accompanied by the following items:

• Original invoice: Photocopies, screenshots, or duplicates will not be accepted. Only the original invoice is valid.

• Original box: The product must be returned in its original box without damage.

• Certificate of authenticity: Each product must be accompanied by its certificate of authenticity.

• All accessories provided with the product: No items should be missing (e.g., protective bag, tag, etc.).

Failure to meet these requirements will result in automatic denial of the warranty request.

Claim procedure

1. Submitting a claim
   The customer must provide a detailed description of the problem, photos of the damaged product, and the original invoice. If the product was purchased from an official partner, proof of purchase must also come from that authorized distributor.

2. Claim evaluation
   If the product was not purchased through an official channel or if the return conditions are not met, the claim will be automatically denied. If the product meets the criteria, a thorough evaluation will be conducted.

3. Product return
   The product must be returned complete, with its box, certificate of authenticity, original invoice, and all original accessories. Incomplete returns will not be processed and will be sent back to the customer at their expense.

4. Shipping costs

   • If the claim is accepted, Mark De Belleroy will cover the repair or replacement costs, as well as the return shipping fees.

   • If the claim is denied, shipping costs will be the responsibility of the customer, including the return shipping fees for the uncovered product.

Processing time

Product evaluation will take up to 30 business days. If the warranty applies, repair or replacement will be carried out within an additional 10 to 15 business days.